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shirisha-karande
Level 1

Suddenly Since yesterday i cant see the ledger numbers in Quick books why it is so?

 
1 Comment 1
QueenC
Moderator

Suddenly Since yesterday i cant see the ledger numbers in Quick books why it is so?

Hello there.

 

I got a few steps you can follow to show the ledger numbers in QuickBooks Online (QBO).

 

First off, let's check if you've enabled the account numbers to show on your ledger. Please follow the steps below:

 

  1. Go to the Gear icon then select Account and Settings.
  2. Select Advanced.
  3. Click on the pencil icon in the Chart of accounts section.
  4. Make sure that the Enable account numbers is ticked and the Show account numbers is checked.


     
  5. When done, hit Save and click on Done to close the page.

 

Now let's go to your Chart of Accounts and make sure we filter it correctly.

 

  1. On the Chart of Accounts page, click on the little gear icon in the upper-right corner.
  2. Make sure to put a checkmark beside the Number box.
  3. Click anywhere to refresh the page.

 

Additionally, I'd like to mention that QBO India will be discontinued after the 30th of April 2023 this means you no longer have access to your account after the said date. This applies to all subscriptions and services for QBO, QBO Accountant, the QuickBooks mobile app, and QuickBooks Time. To know more about this and what to do with your QuickBooks data, feel free to browse through this article: Discontinuation of QuickBooks in India.

 

Moreover, I've included an article that you can utilize in making accounts inactive from your chart of accounts: Make an account inactive on your chart of accounts in QuickBooks Online.

 

The Community is always here to assist you in case you have further questions about accessing your ledger in QBO. Just hit on the Rep[ly button and we'll be here to assist you. Keep safe always.