The total showing in my Undeposited Funds account is different when I run the report and when I go in to the detailed account history.
I have two different figures showing up on my Undeposited Funds account. The figure that shows up when I go into the Chart of Accounts and when I run the account report (see Exhibit 1) is correct. However, when I double-click the account to go into the detailed transaction history, the figure is a negative (Exhibit 2) and is clearly wrong.
Going into the account history, I realise the error starts because the Undeposited Funds account starts with a negative balance even before the very first transaction in 2017. How can I fix this?
Update: I think it was a browser issue. Cleared the cache and restarted and it seems to be fine now.