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patriciahandrick
Level 1
posted
‎March 03, 2026 10:19 AM
last updated ‎March 03, 2026 10:19 AM

VAT input category has disappeared for screens eg Bill entry screen does not give category to enter VAT. Only Category Description Amount are available.

Where has the VAT category gone?
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1 Comment 1
Jelayca V
QuickBooks Team
QuickBooks Team
‎March 04, 2026 01:41 AM

VAT input category has disappeared for screens eg Bill entry screen does not give category to enter VAT. Only Category Description Amount are available.

Hi, Patricia.

 

We're aware of the situation, and our engineers are working to restore full functionality as soon as possible. In the meantime, you'll want to log out and back in or try a different browser to restore the missing VAT column.  

 

For any transactions created yesterday between 8:45–11:15 AM PT, you'll also need to open and re-save them to update the tax amounts.  

 

If the issue persists, please reach out to our QuickBooks Online Live Support team for immediate assistance.

 

Please be aware that this response was initially created in English and translated using a translator tool.

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