Hi, longesh.
Allow me to step in and help you download your GSTR2A Mismatch report in QuickBooks Online.
There are times that the browser is full of frequently accessed page resources, causing some unusual responses.
Let's try to perform some basic troubleshooting steps this way, we can check if the issue is related to your current browser or not.
As an initial step, you can press the F5 key on your keyboard to refresh the page.
If you're still getting the same result you, can access your account via the incognito portal. You can use these shortcut keys depending on the browser you're using:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Once signed in, go back to your reports section and download the GSTR2A Mismatch from there. If it rectifies the issue, let's clear the browser's cache on your regular web browser or you can press CTRL+Shift and Delete key on your keyboard altogether.
If you need help with reconciling your GSTR2A Mismatch report in QuickBooks Online, you can refer to this article for the detailed steps: Reconciliation in QuickBooks. On the same link, you'll find steps on how to deal with reconciliation discrepancies.
Post a reply if you have other questions about the GSTR2A Mismatch report or any QuickBooks-related concerns, do let me know in the comments below. I'll be more than happy to help.
