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Hi there, @omoladun_ejesu-g.
I want to help you. Could you please provide more details about your concern, like what page in QuickBooks Online your product category/service didn't show up? Also, what type of user access do you have? This will enable me to provide accurate solutions for you.
Write me soon once the information is ready. I look forward to working with you in the future, @omoladun_ejesu-g.
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