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useromsaiprints09
Level 1

Can I delete everything I have done so far and begin from scratch?

 
2 Comments 2
useromsaiprints09
Level 1

Can I delete everything I have done so far and begin from scratch?

I'm sorry. I see this has been asked before. I would like to know how do I delete one company in my account. I by mistake created another company with the same name but I don't know how to delete it. 

AlcaeusF
Moderator

Can I delete everything I have done so far and begin from scratch?

Hello @useromsaiprints09,

 

Welcome to the Community. I'm here to help you delete data in QuickBooks Online.

 

There are two options you can follow to begin from scratch. You can either purge your account to delete all the existing data within the company or completely remove the company with the same name.

 

If your QuickBooks Online data is less than 60 days, you have the option to purge your account. Please note this is only available for users using QuickBooks Online Plus, Essentials, and Advanced.

 

To purge the data:

 

  1. Log in to your QuickBooks Online account.
  2. Change the URL to include /purgecompany.
  3. Example: URL shows https://...qbo.intuit.com/app/homepage, change to https://...qbo.intuit.com/app/purgecompany.
  4. The next screen will provide a summary of the items to be deleted.
  5. Type the word “YES” once the data gets deleted, then click OK.
  6. Click Wipe Data once your selections are complete.
  7. Once the deletion is complete, you will be rerouted to your home page.

If it's 60 days old or older, you need to cancel your account and start a new subscription.

 

To delete a company, you'll need to cancel the subscription. Please follow these steps:

 

  1. Open the company you want to delete.
  2. Go to the Gear icon and select Account and Settings under Your Company.
  3. Select the Billing and subscription tab.
  4. In the QuickBooks section, select Cancel.
  5. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

I've also attached an article you can use to cancel a subscription bought from a mobile app store: Cancel your QuickBooks Online subscription.

 

Leave a comment below if you have other concerns regarding your subscription. The Community and I will be around to help you.