Hi there, shivaansh-sales.
May I know if have you received any error messages when saving it ? Also, one of the possible reasons you're unable to save it is that the browser you're using had a data issue. Let's log in to your QuickBooks Online (QBO) account using a private browser. To do so, press this shortcut key on your keyboard:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
If this works, it means that you need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different one.
You can review the message that you're getting. Then, follow the steps in this article depending on the code that's showing up: JSON Errors in GSTR1, GSTR3B.
I would also like to add more articles for if you need more details or references about GSTR reporting:
Please let me know how it goes in the comment section below. I'm only a post away if you have any follow-up questions. Have a great day, shivaansh-sales.
