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Hey there, Userfang. Let me share the steps in turning off your taxes.
Please know that turning off sales tax is only available if you don't have any existing transactions that have sales tax. If you have any, you would need to remove them from the system.
Here's how to turn off sales tax:
Here are the steps to remove a VAT or GST rate if you no longer use it. The removed tax rate won't be deleted to ensure your reports remain accurate. Follow these steps:
For more information, visit this Community article: Set up and use sales tax in QuickBooks Online.
Furthermore, here's a comprehensive article you can refer to if you forgot to add sales tax to an invoice: Correct invoices created without sales tax in QuickBooks Online.
Do let me know if you have any other concerns or tax-related queries by dropping a comment on this thread. The Community team is always available to help.
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