Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
We can take a few steps to troubleshoot and restore your access to the GST tab/bookmark in QuickBooks Online (QBO), Craig107.
When QuickBooks isn't behaving as expected, I recommend using a private or incognito window to rule out errors or glitches.
You can use the following keyboard shortcuts depending on your browser:
- Google Chrome: Ctrl + Shift + N
- Safari 11 or newer: ⌘ + Shift + N
- Mozilla Firefox: Shift + Ctrl + P
- Microsoft Edge: Ctrl + Shift + N
If the above method works well, you can switch to your usual browser and clear your browsing history. Alternatively, you can use other compatible browsers for the best and most secure experience and ensure a stable internet connection to access QuickBooks Online.
Additionally, you may want to explore these helpful articles to manage your sales tax:
- How do I set up sales GST/VAT rates and use them on forms? (International QBO)
- Manage sales tax payments in QuickBooks Online
If you have any further questions or need more help managing your data in QuickBooks Online, please leave a reply below. We're here to support you as you elevate your business management.