Good to see you here, hello-anne-marie.
Let's make sure you're able to get you VAT set-up accordingly.
In QuickBooks Online once we turned on the VAT feature, there will be no option to turn this off. As a workaround, you can set your default VAT code as Out of Scope of Tax or No VAT for all their future transactions.
To do this please follow the below steps:
1. Log into QuickBooks Online.
2. Go to the Gear icon.
3. Select Account and Settings.
4. Click Advanced from the left-hand options.
5. Under the section Accounting click the edit icon.
6. Change Default tax rate selection to No VAT.
7. Click Save and then Done.
If you need help with other tasks in QBO, browse this link to go to our general topics with articles.
Please know that you're always welcome to reply to this thread anytime if you have other questions or concerns with your account. I'll be around for you. Take care and have a lovely day ahead.
