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info1800
Level 1
posted
‎April 24, 2022 09:56 PM
last updated ‎April 24, 2022 9:56 PM

My account has debited excess amount now i can i claim refund

I have subscribed quick books, the amt for subscription showed rupees 180 but the amount debited is 1200. How can i claim my amount back
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1 Comment 1
RenjolynC
QuickBooks Team
QuickBooks Team
‎April 24, 2022 11:01 PM

My account has debited excess amount now i can i claim refund

Hello, info1800.

 

We do appreciate your time coming here for support. The Community is a live forum that all users can use and chime in on. While we're unable to check any account specific or billing concerns, I recommend reaching out to our Live Chat Support. They can pull up your account and review these charges. 

 

Please take note that our support hours is available from M-F, 9:30 AM to 6:00 PM.

 

Here's how you can contact us:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. In QB Assistant, enter the topic you need help with. You can also enter questions.
  4. Select Contact Us to connect with a live support agent.
  5. Choose Start a chat with a support expert.

If you need help with other task in your account, please feel free to visit our general help topics page for more tips and guides. 

 

You're also welcome to post a reply here and we'll be glad to share the instructions. Have a good day ahead!

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