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I cannot get the IVA Tax at 21% to register. I put in all the details and it says its set up but then when I go to Tax on the left hand side it just asks me to set it up and does not go to the Tax Centre. What am I doing wrong.
Thanks for coming to the Community for your tax set-up concern, @JCJ2.
By default, QuickBooks supports the following rates for VAT, Service Tax and CST:
VAT:
14% on both Purchase and Sales Transactions
4% on both Purchase and Sales Transactions
5% on both Purchase and Sales Transactions
Service Tax
12.36% on both Purchase and Sales Transactions
CST
2% on Sales Transactions
However, you can add custom tax rates through the New Tax button. Check out this article for more detailed steps: Create Custom Tax Rate.
For future reference, read through this article to help you learn more about setting up and using the tax feature in QuickBooks Online.
Feel free to message again if you have additional concerns. I'll be here to help.
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