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sai-cochoa-in
Level 1

When creating an invoice, it doesn't automatically detect GST and IGST. I have to individually add 18% IGST or 9% each SGST

In an invoice, even though I have added 18% IGST to the product, it somehow does not come through in the invoice and I have to then manually add it to each product. How can I ensure that it happens automatically? Also in the individual product, I can see options for only CGST and SGST and not IGST. What is the issue?
1 Comment 1
AlexV
QuickBooks Team

When creating an invoice, it doesn't automatically detect GST and IGST. I have to individually add 18% IGST or 9% each SGST

Hi sai-cochoa-in!


Thanks for reaching out to us. Allow me to help you in creating invoices and assigning the correct tax.


QuickBooks Online allows you to select a Place of Supply when creating an invoice. This is where the goods are delivered and used to determine if the transaction is inter or intra-state. 


We also need to verify the GST registration type. Go to the Sales menu, select Customers, then click the customer's name. Click the Edit button and you'll see the GST registration type drop-down.


Aside from your business location, the Place of Supply and the GST registration type are the factors you need to consider regarding which rate type you will see in transactions. You'll want to make sure that they are set up correctly. Please check these articles to understand more about how to manage your GST and IGST in QuickBooks Online:

 


Lastly, I added these articles if you need detailed steps in running GST-related reports and to answer other GST queries:

 

You can always reply here if you have more questions about taxes. If you have other concerns like how to record a certain transaction or run a specific report, let me know. I'm here to help.