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NAB Bank Feed

Is anyone else experiencing problems with NAB Connect bank feed?

I have been having trouble for the last 3 days

Best answer Thursday

Accepted Solutions
QuickBooks Team

Re: NAB Bank Feed

Hello there, @Quintin Velthuysen.

 

Thanks for bringing this to my attention. I'm here to help share some information about why you're unable to connect NAB on your bank feed.

 

I'd like to inform you that we currently have an ongoing issue wherein NAB bank feeds are not downloading to QuickBooks Online. Our engineers are now diligently working to get this resolved in a timely manner. 

 

However, if you need more than 90 days of transactions, you can export additional historical transactions from the bank and upload them into your QuickBooks company using the WebConnect feature. Here's an article that will guide you all throughout the process: How to upload more than 90 days of bank transactions.

 

Also, I'd suggest reaching out to the Phone Support or Chat team as they can collect your account information in a secure environment so that you can receive updates about this as soon as they become available. 

 

Lastly, as soon as an update is received, I, or another member of the Community team, will be happy to update this thread and let every know so that you can get back to business.

 

Thank you for your patience while this was being worked on.

 

Please let me know if you have any other questions about matching transactions in QuickBooks Online. I'll be around to keep helping. Have a good one!

1 Comment
QuickBooks Team

Re: NAB Bank Feed

Hello there, @Quintin Velthuysen.

 

Thanks for bringing this to my attention. I'm here to help share some information about why you're unable to connect NAB on your bank feed.

 

I'd like to inform you that we currently have an ongoing issue wherein NAB bank feeds are not downloading to QuickBooks Online. Our engineers are now diligently working to get this resolved in a timely manner. 

 

However, if you need more than 90 days of transactions, you can export additional historical transactions from the bank and upload them into your QuickBooks company using the WebConnect feature. Here's an article that will guide you all throughout the process: How to upload more than 90 days of bank transactions.

 

Also, I'd suggest reaching out to the Phone Support or Chat team as they can collect your account information in a secure environment so that you can receive updates about this as soon as they become available. 

 

Lastly, as soon as an update is received, I, or another member of the Community team, will be happy to update this thread and let every know so that you can get back to business.

 

Thank you for your patience while this was being worked on.

 

Please let me know if you have any other questions about matching transactions in QuickBooks Online. I'll be around to keep helping. Have a good one!