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Being help up like this can be very frustrating when you just want to get your job done, @10shane,

I can see how this has impacted your workflow, but I want you to know that this forum is also another channel where you can post your QuickBooks concerns. Can you please share with me the name of your bank and the error message you're getting so I can check on the status for you.

Also, if you have any disputes for the renewal charges, I highly recommend reaching out to our customer service. Our Live Help are available from 8:30AM-6:30PM (AEDT) Mon-Fri excluding public holidays.

To get a hold of our representatives to check for previous escalated cases and billing concerns, follow the steps below:

1. Go to the (?) Help menu and choose Contact Us.
2. Enter Account Management and Billing in the What can we help you with? box. 
3. Click Let's talk. 
4. Select Get a callback or Chat. 
   

Mention me in this thread for the additional information. I want to make sure this is taken care of and this issue is fully resolved.

I’ve raised the issue multiple times, QuickBooks acted like they’re sorting out the problem, I called my bank and they’ve removed access to QuickBooks. Why can’t you be honest and tell me if this problem will ever be fixed? Instead of billing me and stringing me along. 
I mentioned billing on the phone to QuickBooks and the operator avoided answering the question. 

My profit and loss statement is all stuffed up, the whole thing is in shambles. I can’t even prepare my tax on QuickBooks, my BAS this quarter is a mess, I have to do everything I pay this useless accounting software to do. What a joke QuickBooks is, I will be telling all the subcontractors for our main company to drop QuickBooks immediately. 

I understand that you're in a difficult situation, @10shane.

Meeting the deadlines and getting unsolved issues at the same time would make me feel the same way too. Please know that we are doing our best to help every business partners that joined our team. I'd like to suggest to reach to an accountant to ensure that your books are accurate and make any adjustments needed for your Business Activity Statement.

I've added an article just in case you need to speak to an accountant or tax advisor who's near you: Find a ProAdvisor.

I appreciate you taking the time to post here in the Community forum. I'll be right here if there's anything else you need with QuickBooks.

It would be easier if QuickBooks did what they’re getting paid to do. 
why is my question never answered?

WHEN, if ever, WILL THIS BE RESOLVED??????????????????