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I needed to export all banking transactions I recorded over the past 6 years before I close my account. But when I did manage to download data, I noticed that there were only 2500 lines of data in the Excel file. This is largely because QBO is still producing old format excel files (XLS - should be XLSX). My question is an application as good as QBO in this day and age cannot fix its export functions rather then making people take several downloads to do their job, unless I am missing anything.
And to make it worse to get around the issue there is no option to split the data to take several downloads to correct myself on my earlier observation. What do you do?
I want you to have a seamless exporting experience, Fairfield. Accessing your banking transactions should be straightforward and efficient. I’ll ensure your feedback is communicated to our Product Development team for consideration in future updates as we strive to enhance our services.
Before proceeding, I appreciate your feedback on QuickBooks Online's export functions. I understand that the current limitation requires multiple downloads due to row restrictions. While our system is designed to accommodate a wide range of financial data, we acknowledge that enhancements in this area are necessary to meet the evolving needs of our users.
Your input is invaluable, and I will ensure it reaches our Product Development team for consideration in future updates. They genuinely value customer input and are eager to hear your suggestions.
To proceed, here's how:
In the meantime, you may want to explore third-party applications that integrate QBO to allow these flexible export functions. You can find available options by visiting the QuickBooks App Store and navigating to the CATEGORIES section to select an app that best suits your needs.
Additionally, I’ll share a helpful article for managing the remaining balances in your closed account. It includes guidance on creating journal entries to accurately reflect these in your financial statements, ensuring your accounting records remain precise:
Your input is invaluable in helping us enhance our products and services. I encourage you to click the Reply button for any questions or concerns about exporting your data. Your experience is important to us, and I want to ensure you feel supported using our program.
Thx. All it needs is the ability to save xlsx format. This is not elaborate product enhancement request, it is pure laziness not to do it. As for the product development team, initially I thought they would take things seriously but afterwards I realised that was yet another area to dump issues and not do anything. I have a list of such enhancements I sent and nothing happened. So let us not talk up on that. You guys have a major app and make enough money to resolve these issues only if you throw resources to it.
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