Thank you for reaching out regarding the 'standard feed' and 'direct feed' options for your bank transactions in QuickBooks Online (QBO), Lucas. I understand you're seeking this change, and I'm here to help clarify the situation.
The Get Better Connection or Upgrade options are not visible because direct feeds are unsupported for certain account types. Direct feeds are only available for Business and Personal bank accounts.
If your account is a different type, such as a savings account or another financial product, it is not eligible for direct bank feeds.
If you believe your account should qualify for a direct feed but still don’t see the option, I recommend contacting your bank directly to ensure your account is set up correctly for this feature.
Additionally, we want to highlight these resources that can assist with your bank transactions in QBO to ensure thorough financial management:
I'm willing to lend a hand again if you have other questions about connecting to direct feeds or handling your financial transactions. Drop a reply to this post or create another one. I'm here to assist you and will respond promptly to any inquiries you have.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here