I appreciate the steps you have taken to bypass this error, Leo. Allow me to take over and ensure your bank connects to your QuickBooks Self-Employed (QBSE) account smoothly.
Error 103 in QSE typically occurs when the login credentials entered into QuickBooks do not match the credentials your bank has on file for online banking access.
Since the issue persists despite following the suggested prompts, let’s go through a detailed step-by-step guide to troubleshoot and resolve this problem effectively.
The first step is confirming that your bank credentials are accurate.
For a detailed walkthrough, here's how:
- Open a new browser window and navigate directly to your bank's login page.
- Use the same login credentials you’ve been entering in QuickBooks and try signing in.
- If your password is saved automatically, click the Show Password icon to review it before submitting.
- If you sign in successfully, that means your credentials are correct.
- If you’re unable to sign in, follow your bank’s instructions to reset your password.
Next, please verify whether your bank requires explicit authorization to allow third-party services, such as QuickBooks, to connect with your account.
Here's how:
- While logged in to your bank's website, check if it requires third-party access.
- If that is the case, please follow your bank's instructions to activate it.
- If you need assistance or have questions about this requirement, consider contacting your bank.
For additional troubleshooting steps, kindly refer to Step 3 in this resource article: Fix Bank Error 103 in QBSE.
Let us know how things progress on your end. We’re fully committed to ensuring everything runs smoothly for you.
