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maags1950-gmail-
Level 1

Irregular bank feeds every 2 weeks is this the norm..

Irregular bank feeds ,every 2 wee kj s is this normal ,also someone suggested download by going into bookkeeping, how do I access bookeeping my program has transactions ,and banking icon no bookkeeping icon.
1 Comment 1
JenoP
Moderator

Irregular bank feeds every 2 weeks is this the norm..

I'll share details that can help with your concern about online banking, maags1950-gmail-.

 

The Bookkeeping menu is located in the left-hand corner (in between Dashboard and Banking). You might see Banking menu instead of Bookkeeping in your account. The UI terms are different in other QBO accounts, depending if it's already or not.  

 

Then, proceed to the Banking tab. From there, click the Update button in the upper-right hand corner. 

 

Just in case you will get an error, click the link below that corresponds to the code that you're getting:

 

 

Once done, check if new transactions are already downloaded. 

 

If you're still getting the same issue, I would recommend reaching out to our chat and phone support teams. They can take a look at your online banking and determine what's causing it. Go to this article to get their contact details: QuickBooks Online Support.

 

Let me add more banking-related articles for additional references:

 

 

Don't hesitate to always get back here and post more questions if you need anything else. We're always here to guide and help you.