Is anyone else having trouble connecting the ING Bank Feeds

I've got troubleshooting steps to help you connect your ING Bank to QuickBooks, admin368.

First, please let us know if you encounter any specific error messages when connecting to your bank. Any information will help us provide the most accurate solution.

In the meantime, please check your financial institution's website for any notifications or alerts about ongoing maintenance that may prevent you from linking your bank.

Once you have verified everything on your bank's end and the issue persists, clearing your browser's cache will help the program run smoothly and eliminate technical issues. You can also try using other devices and supported browsers as alternatives.

For your future reference you can check out this article to learn how to match your bank transactions and categorize them afterward in QBO: Find, categorise, and edit transactions in QuickBooks Online.

The Community is always here to help if you have other questions or concerns.

I've had an issue with a clients ING bank feeds for weeks even though there is nothing listed on the ING bank list (all green).  I was told Quickbooks know it is an issue and have been working with ING to get this resolved ASAP.  Error 106.

I recognize the inconvenience of dealing with ongoing bank feed issues, Jenny. Let me help you connect with our support team to resolve this error.
 

Although we do not have an ETA for resolution at this time, please know that we're prioritizing this matter. If you haven't reached out to our live experts, I recommend doing so. They can check and communicate the progress with you.

Here's how:

1. Go to the Help icon on the top menu.
2. Select the Search tab and enter your concern. For instance, enter help.
3. Click the Contact Us button and choose between Chat or Callback to connect with us.

Note our operating hours under QuickBooks Online in this article: Get help with QuickBooks products and services.

Once resolved, you can connect and manage your bank account to handle entries seamlessly.

You can then check out this guide to classify or match them in the program: Find, categorise, and edit transactions in QuickBooks Online.

For further assistance in linking bank accounts or categorising transactions, don't hesitate to leave a comment below. I am always available to lend a helping hand.

Yes me too, says the account is closed, yet I can log in still and its still there.....

My accounting has been messed up for weeks. Almost EOFY and I have open balances of $20,000 on every customer - not only is my bank not linked, it deleted all prior transaction links to my account - and now everything is stuffed. I can't even transfer back to xero - because all my data will be wrong for the past 3 months. Regretting the switch at this point. The mileage tracker app is also hit and miss - half the time it doesn't work so I miss $100s of dollars in deductions. EHHH

Thanks. Just keep getting updates its not fixed.  Very frustrating - a month now of not syncing.

We don't want you to have this experience with your bank transactions in QuickBooks Online(QBO), @kass777. I'll help you sort this out.

Firstly, when your bank account is disconnected from QuickBooks, the only transactions that will be removed are those in the For Review section.

For your existing open balance of $20,000, reconnect your bank and Categorize payments toward your open invoices to fix the balance.

Please remember that QuickBooks only syncs the last 90 days of transactions. If you have older transactions, you'll need to import them manually.

Regarding the mileage tracker issue, we can do basic troubleshooting such as clearing your browser's cache and cookies as well as any temporary files. This might fix any malfunctions. If issues persist, consider using other supported browsers to ensure QBO runs smoothly.

Next, for any mileage that wasn't tracked, you can enter it manually to adjust the deductions accordingly.

You can also check your audit log to see who has made changes to their QBO company, especially if their bank account shows as disconnected.

Once everything is okay, you can start with Reconciling your account to match your bank and credit card statements in QBO.

If you still have more questions about your bank transactions, always know that you can come back to this thread. We're here to help. 

Yes I am also - same problem

I can see how this bank issue would be concerning for you. It’s important to get this resolved as quickly as possible.

First, I'd like to clarify if you've encountered the same bank error 106 with your ING bank. If so, I recommend reaching out to our Live Customer Support Team. They can further investigate your account and provide possible updates and resolutions for this issue. Here’s how:

1. Go to the Help icon on the top menu.
2. Select the Search tab and enter your concern. For instance, enter help.
3. Click the Contact Us button and choose between Chat or Callback to connect with us.

If not, can you specify the bank error you've encountered? This will help me provide you with an accurate resolution.

In the meantime, you can manually upload your transactions into your QuickBooks Online (QBO) account. You can find detailed instructions in this reference: Manually upload your transactions, receipts, and bills into QuickBooks Online.

Once you've linked your bank account or downloaded your most recent transactions, it's essential to verify that everything is in order. Here's an in-depth information of organising your transactions in QBO: Find, categorise, and edit transactions in QuickBooks Online.

I'm still all ears if you need further assistance with connecting an account or managing your transactions in QBO. Tap the Reply button and we'll circle back to help you.

I'm getting this also.
Was told Id get updates via email but as yet, nothing

As per others, lost all transactions in Quickbooks & nothing to show for the last 2 years.
Always error 106 even though I can go to ING & access my accounts.

Might be best to go back to pen & paper.

I also have this exact same problem. Deleted all the data from my ING account going back years and am unable to re link the account. Followed all of these directions and nothing works. QB have given me a case number and said there is an issue that that they are trying to resolve related to an ING security update but nobody can give me a timeline for a fix. I received an email that had the 16th June 3pm to get an update. No update received. Really poor customer support.

Any news on this?

Financial year is coming & I've lost all my transactions & nothing to show for tax purposes. 

Have received 1 email last week saying there will be an update yesterday, then nothing & still no connection to the bank.

Please don't copy & past the same BS about connecting as it doesn't work. 

I understand that this has been challenging on your end, @jonesyGT, since financial year is fast approaching and you need to do your task in preparing your taxes to avoid filing complications.

To acquire the update stated in your email, I recommend contacting our Live Support Team again to provide detailed information about your bank's connection and QuickBooks. They can also advise on what you need to do on your end so that you can continue your banking work.

While waiting for their response, you can manually upload your transactions so you can continue your daily banking tasks.

In case you want to sort your transactions in QuickBooks Online automatically once the connection is restored, you can read this article: Set up bank rules to categorise online banking transactions in QuickBooks Online. 

You can always return here if you have additional questions about the connection of your bank in QuickBooks Online by leaving a comment below.