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AROB
Level 1

Missing Transactions (Only Deposits Imported)

Hello, 

 

I am new to Quickbooks Online. I have the Quickbooks Self Employed Lite. I am only on the trial at the moment.

 

I just added my business banking account and it is only importing my deposits. It is not showing any transfers or transactions where I bought items. The business bank account is with NAB.

 

Does quickbooks only import deposits? Do I have to manually add any other transactions?... This is going to be a pain if I'll have to manually add every expense transaction. I would have thought that Quickbooks would import every bank transaction- not just deposits. Am I doing something wrong or is this how Quickbooks works?

 

Thank you and I hope you are having a lovely day.

 

 

1 Comment
Bonny_
Moderator

Missing Transactions (Only Deposits Imported)

Hi AROB,

 

Welcome to QuickBooks Self-Employed!

 

Once connecting your bank account, it should bring all types of transactions, whether they are Money In or Money Out transactions. 

 

I recommend contacting our QuickBooks Self-Employed Support Team to see if anything odd is happening in the back-end. They can be reached by following this article: https://quickbooks.intuit.com/learn-support/en-au/other-questions/contact-quickbooks-self-employed-s... (Get in touch with a human).

 

Bonny