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Contact QuickBooks Self-Employed Support

Learn your options for getting assistance with using QuickBooks Self-Employed.

Whether you're on mobile or web, you can get answers about QuickBooks Self-Employed through email, or the Self-Employed community. QB Assistant can also show you information about your income, expenses, taxes, and more.

Contact QuickBooks Self-Employed support (Web)

  1. Sign in to your QuickBooks Self-Employed account.
  2. Select the Help menu on the upper right.
  3. Select Contact us.
  4. Fill in Ask a question (or tell us what’s wrong), then select Search.
  5. If you still need additional assistance, select Contact Us.

Community and email are always available.

Ask QB Assistant

QB Assistant is a bot which gives you quick answers and related info when you type in your questions. To access:

  1. On mobile: Tap the green + button on the bottom right of any page, then choose Ask QB Assistant.On web: Select Assistant at the top right.
  2. Start asking QB Assistant questions, like "How much have I made this year?" or "How many business miles did I log?"

Ask QB Assistant to contact us

  1. Type "talk to human."
  2. Type in your question, or a brief description of the issue, along with other important info you’d like to tell us.

QB Assistant will send your inquiry to our support team. We’ll email you in about 2 hours. Check your Spam, Junk, or Chatterboxes if you haven’t heard from us within 4 hours.

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