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ssb2710-hotmail-
Level 1

My QB retrieved no bank transaction from my linked account the bank side is showing activated?

 
1 Comment 1
ReymondO
QuickBooks Team

My QB retrieved no bank transaction from my linked account the bank side is showing activated?

I'm here to make sure you're able to download your bank transactions in QuickBooks, @ssb2710-hotmail-.

 

Once you connect your online bank and credit card accounts, QuickBooks automatically downloads new transactions. If you’re not getting the latest transactions, don't worry. I'll be providing you the troubleshooting steps you can use to download your transactions.

 

First, manually download your bank transactions by clicking the Update button on your Banking page. This will help you in refreshing the page and updates all of your connected bank and credit card accounts. Here's how: 

 

  1. Go to the Banking menu or Transactions menu.
  2. Click the Banking tab.
  3. Select Update.

bank update.PNG

If downloads seem slow or stuck, the issue may be on the bank’s end. Simply sign in to your bank’s website and check your account for any messages, notifications, or alerts. Just follow the steps in this article for more info: How to check your bank or credit card's website

 

In case you're getting any error message while downloading your banking transactions, follow the links to fix specific download errors:

 

 

Let me know how else I can help you with QuickBooks by adding a comment below. I'm more than happy to lend a helping hand. Keep safe!