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Level 2

NAB Bank feed

Hi

Is anyone else having trouble getting bank feed from NAB for the last 3 days?

Thanks

Quintin

 

4 Comments
Content Creator

NAB Bank feed

Hi Quintin, 

 

Are you able to provide more detail on what trouble you are having with the feed so we know how best to assist you? If you are seeing a specific error code, please refer to Step 3 of this article for troubleshooting on some more common errors. These can range from account or BSB number changes with the bank, if your online banking experienced a temporary outage, if the login details for your online banking have changed or other reasons. 

 

If the above linked article does not cover the error you are experiencing, please feel free to reply with more information. I look forward to your response. 

 

-Kass

Level 2

NAB Bank feed

Hi

It gives error 103. The username and password has not changed and I am able to log into NAB with these details no problem.

I have been trying everyday but no luck.

Thanks

Quintin

 

Level 2

NAB Bank feed

Forgot to mention it is NAB Connect

Content Creator

NAB Bank feed

Hi Quintin,

 

Thanks for providing that information and I appreciate you following the troubleshooting, I'm sorry to hear it hasn't resolved the issue. In this instance, the best option will now be to reach out to our Support Team for further assistance. They have the tools that will allow them to record this particular use case, verify the cause of the issue and if required raise for a further investigation. You can reach them directly on 1800 046 038, or by chat or a call-back:

 

  1. In your QuickBooks Online, click the Help menu in the upper-right corner.
  2. Select Contact us and enter the details of your concern.
  3. Click Let's talk and choose Chat or Get a callback.
  4. Enter the required information.

-Kass