I understand how important it is to have your bank account connected to QuickBooks Online (QBO) for a smooth and seamless flow of transactions, Lorna. Let’s work together to resolve this issue as quickly as possible.
Before proceeding, make sure that the bank you want to connect to is supported by QBO.
To address this issue effectively, I recommend first visiting your bank’s website to check for any scheduled maintenance or service interruptions that could be affecting connectivity. Look for notifications, alerts, or updates directly on the bank's website to confirm if there are any ongoing issues.
If your bank is working fine, make sure to select the right bank name when connecting it in QBO. Some banks show up with different versions of their name. To avoid this, choose the correct name or you can enter your bank’s website URL instead.
If the issue persists, you can consider manually downloading your transactions to QuickBooks. This will help ensure your account remains up to date.
Feel free to revisit this thread if you have follow-up questions.
