Hi JJ1965,
Our Team is looking into this unexpected behaviour on why some transactions are coming in as transfers when they should be deposits.
I would recommend contacting our Support Team to get your situation logged into our system and keep updated on the status of this investigation:
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Sign in to your QuickBooks Online company.
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Select Help (?) at the top right.
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Select Contact us.
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Enter a brief description of the issue, then select Next.
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Select Start a Chat or Get a Callback to connect to a live support team representative.
Bonny