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m_carter
Level 1

Hi, I migrated all data from Xero. Bank feeds were also set up; transactions were not reconciled before 3 accounts closing - now no transaction data. Is there a back up?

 
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Anonymous
Not applicable

Hi, I migrated all data from Xero. Bank feeds were also set up; transactions were not reconciled before 3 accounts closing - now no transaction data. Is there a back up?

Hi there, m_carter. 


The Online version of QuickBooks doesn’t have a backup feature. If your transactions are missing, you can get in touch with our support team to transfer these transactions again. Here’s how to reach them:

  1. Click Help at the top. 
  2. Select Contact us. 
  3. Provide a brief information about your concern. 
  4. Click Let’s talk. 

Please also note that there are transactions that QuickBooks Online does not allow us to convert. These are:


•  Deposits 
•  Funds transfers 
•  Payroll payments 
•  Inventory Adjustment 
•  Receive money


Please refer to this article for further information: https://quickbooks.intuit.com/community/Getting-started/Frequently-Asked-Questions-Transfer-data-fro...


Drop by again if you have other questions about QuickBooks.