Hi there, m_carter.
The Online version of QuickBooks doesn’t have a backup feature. If your transactions are missing, you can get in touch with our support team to transfer these transactions again. Here’s how to reach them:
- Click Help at the top.
- Select Contact us.
- Provide a brief information about your concern.
- Click Let’s talk.
Please also note that there are transactions that QuickBooks Online does not allow us to convert. These are:
• Deposits
• Funds transfers
• Payroll payments
• Inventory Adjustment
• Receive money
Please refer to this article for further information: https://quickbooks.intuit.com/community/Getting-started/Frequently-Asked-Questions-Transfer-data-fro...
Drop by again if you have other questions about QuickBooks.