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marcusgrichardso
Level 1

How do I add a missing bank entry? While doing the end of month reconciliation I have noticed a missing bank debit

 
1 Comment 1
LieraMarie_A
QuickBooks Team

How do I add a missing bank entry? While doing the end of month reconciliation I have noticed a missing bank debit

Hello there, Marcus. Thank you for reaching out. I'd be glad to assist you in resolving this matter.

 

If you've connected your bank account to QuickBooks Online (QBO), adding missing entries can be done with ease. Follow these steps:

 

  1. From the left-hand menu, click on Banking.
  2. Choose the bank account.
  3. Locate the missing bank debit transaction. You can use the filters, search bar, or scroll through the list.
  4. Once you find the missing transaction, categorize it properly (e.g., as an expense or the appropriate category). You can also assign it to a payee if needed.
  5. Review the details to ensure accuracy and then click Add or Match.

 

Alternatively, you can manually record it in the system. Here's how:

 

  1. Click on the +New button, then select Expense or Cheque.
  2. Fill in the necessary details, such as the date, payee, category, and amount. Make sure to provide accurate information.
  3. Once you've filled in the details, click Save and close to add the missing entry to your records.

 

Once you've completed that step, you can return to the Reconciliation page to finalize the process. 

 

I've also added an article that can assist you if you come across any further issues while reconciling your accounts: Fix Reconciliation Issues.

 

Please don't hesitate to reach out if you have any further questions about managing transactions. Your success with QBO is important to us.