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Hello there, Marcus. Thank you for reaching out. I'd be glad to assist you in resolving this matter.
If you've connected your bank account to QuickBooks Online (QBO), adding missing entries can be done with ease. Follow these steps:
Alternatively, you can manually record it in the system. Here's how:
Once you've completed that step, you can return to the Reconciliation page to finalize the process.
I've also added an article that can assist you if you come across any further issues while reconciling your accounts: Fix Reconciliation Issues.
Please don't hesitate to reach out if you have any further questions about managing transactions. Your success with QBO is important to us.
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