Where do records previously reconciled in Desktop show now on the transferred files in QB online
I had previously reconciled about 90% of 18 months worth of transactions using QB 7.4 which then ceased to function so changed QB online and had the files transferred but can't find any sign of any previous reconciliation. I don't want to do it all again.
Where do records previously reconciled in Desktop show now on the transferred files in QB online
Hi schoots,
Did you use Odyssey for migration services from your old Quickbooks Desktop to Quickbooks Online?
If so, I would recommend checking out the post-migration checklist to see if there were any instructions given there to help you reconcile transactions.
If you still need guidance, I would get in touch with them directly using the email address - qbo_support@odyssey-resources.com
Where do records previously reconciled in Desktop show now on the transferred files in QB online
Hi Kristian, thanks for the reply. I did use Odyssey for the transfer but when I asked them about it the referred me to QuickBooks for the answer. I tried live chat and got told that the reconciliation record of individual accounts does not get carried over which doesn't seem right for such a well known bit of software.
Where do records previously reconciled in Desktop show now on the transferred files in QB online
Hi schoots,
Sorry to hear about that.
We're always looking to improve our system, feel free to use the feedback portal built into Quickbooks which goes directly to our Product Team.
Log into Quickbooks Online > select Settings (cogwheel) > select Feedback
Kristian.
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