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Community Contributor **

Two entries show in expenses (dates are correct) but do not feed thru to reconciliation - therefore cannot reconcile account.

 
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Best answer a month ago

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Moderator

Re: Two entries show in expenses (dates are correct) but do not feed thru to reconciliation - the...

I appreciate you getting back in the thread, @Liz_N.

 

I can help figure out as to why these expense transactions are not showing on your reconciliation page.

 

Let's review your banking page and match the transactions from your bank to the transactions entered in QuickBooks. Once the transaction is matched, this will also appear on your bank register and the reconciliation page.

 

You can refer to this article for more information: Match and categorize your downloaded bank transactions.

 

Please let me know if this isn't what you're looking for. I'll be here to keep helping so that you can successfully reconcile your account.

3 Comments
Moderator

Re: Two entries show in expenses (dates are correct) but do not feed thru to reconciliation - the...

You've come to the right place, hequrjag.

 

I'm here to help you in reconciling your account in QuickBooks Online.

 

To further isolate the issue, I'd recommend checking the register associated with the Expense transaction. This is to verify the status of the transaction if it is C (Cleared), R (Reconciled), or Blank (not cleared nor reconciled). Also to check the specific bank account associated to it as to why isn't showing on the reconciliation page.

 

To give you more of an idea about the process when reconciling an account, I'm including a resource which contains multiple articles: Reconcile Hub.

 

I'd appreciate if you can update me on how it goes. I'm always here to offer additional assistance. Have a wonderful day ahead.

Community Contributor **

Re: Two entries show in expenses (dates are correct) but do not feed thru to reconciliation - the...

I have already checked - 'checking the register associated with the Expense transaction. This is to verify the status of the transaction if it is C (Cleared), R (Reconciled), or Blank (not cleared nor reconciled). Also to check the specific bank account associated to it as to why isn't showing on the reconciliation page.' The transactions do not appear on the Bank account history but do show on the bank statement and in the Expenses

Moderator

Re: Two entries show in expenses (dates are correct) but do not feed thru to reconciliation - the...

I appreciate you getting back in the thread, @Liz_N.

 

I can help figure out as to why these expense transactions are not showing on your reconciliation page.

 

Let's review your banking page and match the transactions from your bank to the transactions entered in QuickBooks. Once the transaction is matched, this will also appear on your bank register and the reconciliation page.

 

You can refer to this article for more information: Match and categorize your downloaded bank transactions.

 

Please let me know if this isn't what you're looking for. I'll be here to keep helping so that you can successfully reconcile your account.