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freelance_001-fr
Level 1
posted
‎February 03, 2024 02:02 AM
last updated ‎February 02, 2024 7:02 AM

PayPal integration sync issue

Our PayPal integration experiences intermittent connectivity, where it initially connects but then disconnects and, upon reconnection, fails to sync any subsequent orders. This issue has been identified as being related to the platform's lack of multi-currency support.

Is there any other way to have paypal transactions auto sync or is it back to xero?

Thank you
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1 Comment 1
Carneil_C
QuickBooks Team
QuickBooks Team
‎February 03, 2024 04:14 AM

PayPal integration sync issue

Thanks for laying out the details of your concern, @freelance_001-fr.

 

I've got some details you need about this integration process.

 

Please know that QuickBooks Online depends on the connector that you use when integrating with PayPal. With that said, you can reach out and check with your provider or PayPal connector to review this integration sync issue.

 

Moreover, I also got you this article that can help guide organising your bank transactions: Download, Match, and Categorise your Bank Transactions in QuickBooks Online.

 

The Community space is still open for you. So, if you have questions about any transactions or tasks, let us know, and we'll be here to help. Take care always.

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