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ISC_TNT
Level 1
posted
‎July 15, 2023 04:19 PM
last updated ‎July 14, 2023 11:19 PM

GST Calculating incorrectly on Quickbooks Self Employed

I'm currently experiencing issues with Quickbooks Self Employed, with regards to Reports>Tax Summary. 

For a start, the Total Sales with GST for one quarter is incorrect, by several hundred dollars. I have exported all sales as a csv and calculated manually to double check. 

The second problem is that it is not even calculating the amount of GST on this incorrect number correctly. The Total Sales with GST shown in the report is $2907.90. It is showing the GST on Sales is $476.75. If this were the correct sales amount, the GST would be $264.27. 

I have checked GST management, and it has the correct GST amount of 10% shown. I have tried disabling and then re-enabling GST management, as well as logging out and logging back in, to no avail. 

If I can't fix this, I will have to delete the account and start from scratch. 

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1 Comment 1
IntuitAika
Intuit
Intuit
‎July 17, 2023 09:36 AM

GST Calculating incorrectly on Quickbooks Self Employed

Hi ISC_TNT,

 

Thanks for posting in the Community! I understand that you're having fundamental issues with your Tax Summary report wherein amounts do not match with your sales and tax amount. For us to further investigate, it would be best to contact our QuickBooks Self-Employed support team. Here's how to contact:

 

  1. Select Assistant.
    Note: If you’re using the QuickBooks Self-Employed app, tap the + button and select Ask QB Assistant.
  2. Enter "talk to a human", then select the enter icon.
  3. Select the options till you are prompted to choose a way to connect.

 

Feel free to post again if you have any other questions, we're here to help! 

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