I'm here to help you record a GST refund, Newtothis02.
Last March 2018, we rolled out a new GST page. Although, some users are still using the old one.
If you can see the View reports button, you're still in the classic experience. To record a GST refund from there, here's how you can do it:
If you can see the Run reports button already, you're on the new GST experience. Here's how you can record the refund:
However, if you don't lodge your BAS through the GST page, you'll have to create a journal entry to record the refund. For the steps, please check the article about recording a GST refund.
Don't hesitate to let us know if you need more help. We'll be willing to assist you.
Hello there again, Newtothis02.
I'll attach a screenshot on how to create a journal entry to better guide you.
You can always get back to this thread if you need something else. Have a good one!
Hi Kristine, my Quickbooks does not have a "BAS Liabilities payable" Account or a "BAS suspense" Account. I will have to add them myself. When I add a new "BAS Liabilities payable" Account -> What do I select as the Account Type? What do I select as the Detail Type? What do I select as the Default GST Code? When I add a new "BAS Suspense" Account -> What do I select as the Account Type? What do I select as the Detail Type? What do I select as the Default GST Code? See Screenshot