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stolls9
Level 1
posted
‎April 11, 2020 07:05 PM
last updated ‎April 11, 2020 2:05 AM

I would like to undo a lodged BAS that I prepared today but i do not have the option in the drop down list. How do I access this?

 
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3 Comments 3
Rea_M
Moderator
Moderator
‎April 11, 2020 10:49 PM

I would like to undo a lodged BAS that I prepared today but i do not have the option in the drop down list. How do I access this?

Hello there, stolls9.

 

I'm here to share details about undoing a lodged BAS in QuickBooks. This way you'll be able to determine what are the steps you need to take to correct your filed BAS.

 

Currently, unlodging a BAS isn't an option in the system. However, I'd recommend contacting our Customer Service team. They have the facility to undo a lodge BAS and walk you through in modifying it.

 

Before doing so, please note that the support team is closed during Good Friday and Easter Monday. Here's how to contact them:

  1. Sign in to your QuickBooks Online Company.
  2. Go to the Help menu.
  3. Select Contact Us.
  4. On the Search tab, click an article and select Contact us at the bottom. Then, enter the details of your concern.
  5. Click Let's talk and choose Chat or Get a callback.

 

Please check this article for the support hours: Get help with QuickBooks products and services.

 

Additionally, the GST centre settings are accessible by clicking Edit GST or Add Tax in the GST centre dashboard. To learn more about its settings, you can check out this article: GST Settings Overview. It also contains details about the updated tax centre experience in the New GST Centre Settings Overview section.

 

Please let me know if you have other concerns. I'm just around to help.

 

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lopresti
Level 1
‎October 10, 2020 02:15 PM

I would like to undo a lodged BAS that I prepared today but i do not have the option in the drop down list. How do I access this?

Hi there 

I have contact support 2 times to help me unlodge a BAS. but at both times they have not been able to help me telling me that they were having trouble.  Very disappointing.

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Steven_Product Champion
QuickBooks Team
QuickBooks Team
‎October 12, 2020 08:31 AM

I would like to undo a lodged BAS that I prepared today but i do not have the option in the drop down list. How do I access this?

Hi lopresti, 

 

I am sorry to hear this was the case. Normally unlodging a BAS or IAS over our support channels is a very quick process. Most likely we must of had issues with the system that allows us to make changes in your GST Centre. I have checked with team today you have said we would be able to unlodge your BAS today successfully or when you're ready.

 

Please reach out to our Live Support Team who can get this done for you ASAP. You can refer to this article to connect with them: Get help with QuickBooks products and services.

 

Thanks, 

 

-Steven

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