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carol-tillyer
Level 1

GST centre saying ATO only wants monthly PAYG. Client is quarterly PAYG. All settings are correct. Client checked BAS portal and it's quarterly. How to change this in QBO

 
2 Comments 2
Intuit Zac
Content Creator

GST centre saying ATO only wants monthly PAYG. Client is quarterly PAYG. All settings are correct. Client checked BAS portal and it's quarterly. How to change this in QBO

Hi Carol-Tillyer, 

 

Thank you for reaching out on this and welcome to our community! 

 

To change lodging frequencies in the GST centre, please refer to the detailed step-by-step in the link below:

 

How to change lodging frequencies in the GST Centre

 

Thank you and please let us know if you require any additional assistance.

carol-tillyer
Level 1

GST centre saying ATO only wants monthly PAYG. Client is quarterly PAYG. All settings are correct. Client checked BAS portal and it's quarterly. How to change this in QBO

Hi Zac,

Thank you for the prompt reply. This has nothing to do with GST settings in QBO. It is the ATO settings which the client has not updated to reflect as quarterly. We have now resolved this issue.

Thank you.

Regards,

Carol