I am having trouble getting GST recognised in a split expense where one item has gst and the other does not. No gst registers for the transaction overall.

Hi office136-

When you split a transaction, you can allocate the GST for each "split" so to speak. Is the transaction showing the correct GST for each segment and simply not calculating on your BAS? 

Additionally, can you let me know how the expense was added, manually, from the bank feed? Once I learn a bit more we can try to find a solution for the issue. 

Keep me posted!

-Christine

Thanks Christine,

I have allocated each split a separate gst - one gst free and one gst of 10%  as you suggested and still no go. I have tried it numerous times. See attached

Hi office136.

Judging by the screenshot it looks as though you have split the transaction correctly but the $7.50 amount is not calculating the GST on top.

Try changing the amount to $8.25 instead and make sure the GST code is GST on Purchases.

This should all add up to the $37.75 total amount.

Kristian. 

Thanks Kristen,

Good suggestion. I tried that but there must be something wrong with it in the back end as I get an error - see the attached file. I tried all gst codes to no avail. 

I'm away for the next 6 days so if people send me helpful suggestions - I am not ignoring you :-) I'm just meditating.

Thanks for your reply office136,

Judging by the screenshot you have sent, the error is pointing out that you have not selected a Category for your second line item.

If you chose one from the drop down menu this error message will go away.

This should fix the error, unless there is something else I'm missing?

Mediation sounds really good right about now! I'm jealous :P

Kristian.

Hi Kristian,

Yes, you were right Kristian. I forgot the category. All fixed (except the gst)

Thanks for your help Linda

I have the same problem.

In some of my expenses the GST is not for the total amount. Its on a certain portion. But eventhough i split the amount, once I apply GST it applied to the all split parts. Is there any way to apply GST without applying it to all..

Thanks

Thanks for joining the thread, Hesh95!

Using the Split option when categorising your transactions in QuickBooks Online, you can assign a GST code per line for the transaction that needs tax. Then, you can set the other split transaction to Out of scope GST code. Out of scope tax code does not calculate GST on the transaction.

You can check this link to learn more about Find and categorise transactions in QuickBooks.

If the issue persist, I would recommend contacting our Customer Care Team. That way, they can check your transaction and help you categorise them in a secure form.

Please let me know if you have any additional questions. I'm always willing to assist.

I have the exact same problem... And it is pretty annoying I must say.

On the different lines of a split transaction, even if we have a box to choose the tax rate (in my case GST + QST ) it is not calculating them !

So the Split amout+original amount always have a difference (see attached file)

What's up with that ? Are we suppose to calculate the different split line entry's by hand ? 

Hey there LucaL,

Thanks for reaching out to us here. Making sure you get the support you need is important. I would be happy to point you in the right direction for the best assistance.

Based on what you've described, I feel you'd benefit more by contacting our support team outside of the Community as we would need a bit more information from you. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach them by following one of these methods:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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If you have any other questions, feel free to reach out here.