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stylemaster1
Level 1

We can't e-lodge this activity statement, as one or more of our obligations in our settings don't match what the ATO has on record for us. What does this mean?

 
1 Comment 1
MirriamM
Moderator

We can't e-lodge this activity statement, as one or more of our obligations in our settings don't match what the ATO has on record for us. What does this mean?

Thanks for bringing this situation in the Community, stylemaster1,

 

Let me get the help you need in Lodging Activity Statements.

 

To further isolate the issue, I'd recommend logging into ATO Portal and check the settings if it matches what's in QuickBooks Online.

 

However, if you're unsure of your obligations, I suggest contacting ATO to verify the information. The obligations in QuickBooks Online must match what the ATO is expecting, otherwise, you'll unable to e-lodge.

 

To know more about the process in Lodging Activity Statements, you can read this article: Lodging BAS and IAS.

 

For additional reference, you may find below articles helpful in the future:

I'd appreciate if you'd update me on how it goes, I'm always here to offer additional help.