Can I change the email account used to send invoices etc to quickbooks? I have a basic account so only have one. I need to use a different one to what I signed up with.

Hi powerjd23-gmail-,

Thanks for posting in the Community! QuickBooks send forms, like invoices, using the default email address ([email address removed]). However, you can add a Gmail address and let your customers receive them through it. Let me show you how to connect your Gmail address to QuickBooks.

1. Create an invoice or open an existing one.
2. Once you fill out the necessary fields, select Save and send.
3. Above the customer's email, select the From ▼ dropdown.
4. Select Add Gmail address, then Connect Google account.
5. Enter your Gmail address in the sign-in window, then select Next. 
6. Enter your Gmail password, then select Next.
7. Select Allow.

Please note that setting up QuickBooks Online to send invoices from your Gmail address won't change any of your sales form settings like email.

On the other hand, if you need to change the email address your customers see on your sales form and where they can contact you, you can follow these steps.

1. Go to Gear icon and select Account and Settings.
2. Select Company, then ✎ Edit in the Contact info section.
3. In the Company email field, enter a company email address that QuickBooks can use to contact you.
4. If you use the same email address for your customers, tick the Same as company email box in the Customer-facing email field.
5. Select Save, then select Done.

You can also check this article for your reference: Send invoices from your Gmail address FAQ.

Message us back if you have any other questions and we're here to help. Have a great day! 

Thank you for the reply. Unfortunately I haven't explained myself very well. I meant change the email account that use to send invoices and receipts to my quickbooks account. I think it's an @qbodocs email account

Hi, ,powerjd23-gmail-

I'll share additional details regarding changing the email account issue when sending invoices.

QuickBooks Online uses the default email in sending sales forms. However, you have the option to add a Gmail address to it. I've attached screenshots as reference:

Consider changing the content of your sales forms by going to the Custom form styles section and modifying the default template you're using. Here's an article you can check for more details: Customise invoices, quotes, and sales receipts in QuickBooks Online.

You can always comment or post if you have further questions. I'm here to help.