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Level 1

Hello, Im new to Quickbooks. Im creating my invoice and my logo is really small and I cant make it bigger... Its rectangular in shape and is only 300kb please help

Ive tried all the usual settings in customising my form
3 Comments
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QuickBooks Team

Hello, Im new to Quickbooks. Im creating my invoice and my logo is really small and I cant make it bigger... Its rectangular in shape and is only 300kb please help

Hi jasonfripp-gmail, 

 

Within QuickBooks our custom form styles do currently have issues wiith rectangular shaped logos as the format is square shaped. Because of the rectangular shape the system minimises it fit within the square. The size of the file is fine, but I can say from experience the shape creates this response and will need instead to have a logo that fits within the square shape. 

This is feedback we have heard from other customers as well and we are looking to create more flexible options within our custom form styles in the future. I can make sure to use your experience to also submit this experience to our product team on your behalf. If you decide to go with a different logo and run into any issues please don't hesitate to reach out to our friendly support team by clicking here.

 

Thanks,

 

-Steven

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Level 1

Hello, Im new to Quickbooks. Im creating my invoice and my logo is really small and I cant make it bigger... Its rectangular in shape and is only 300kb please help

Thanks Steven,

 

Unfortunately I can't change the shape of my logo because the software I created it on is obsolete and I can't afford to get someone to do it for me.

 

That would be great if you could add more functionality to the software as my invoice looks quite silly the way it is right now... :-(

 

Do you any idea how long this upgrade will be?

 

Regards

Jason

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QuickBooks Team

Hello, Im new to Quickbooks. Im creating my invoice and my logo is really small and I cant make it bigger... Its rectangular in shape and is only 300kb please help

Hello there, @jasonfripp-gmail.

 

We strive to improve our features in the program by adding functionality and providing additional services for your business. We are not able to provide the turn around time when this feature will be available.

 

We want you to know that your suggestion about the Invoice logo sizes has been forwarded by my colleague to our product developers.

 

For now, you may use a temporary logo that has the same design that has these specifications:

 

  • a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file
  • smaller than 10 MB
  • 24-bits or less in bit depth (or color depth)
  • square-shaped, since rectangles don’t work
  • using the standard RGB colour space
  • use the standard RGB color space (RGB).
  • the shape is square. Rectangles don't work. 

You can use this link for additional reference about the logo: Add, customise, or remove logos on sales forms.

 

Feel free to leave a comment below if you have other questions. It's my pleasure to help. Take care always.