Welcome to QuickBooks Community, @nadeem-ent.
That's a great question! In QuickBooks Online Plus and Advanced plan, you can manually adjust an item's quantity to match what you have in stock. However, to enter the adjustment, you need to go through each product and enter a change in quantity.
It'd be nice though to have an automatic option to adjust inventory without manually editing each product. I'll pass this along and let our Product Developers know. In the meantime, you can visit our QuickBooks Online Blog to get the recent news, features, and updates about QBO and what our Product Team is working on.
For more details about inventory quantity adjustment, you may check this article: Adjust inventory quantity on hand in QuickBooks Online.
If you have any other concerns, leave them down below. I'm always here ready to help. Wishing you continued success!
Left navigation pane > Sales > Products and Services screen > checkmark the products you want to adjust the quantity > Batch actions > Adjust quantity > Inventory Quantity Adjustment screen enter the new quantity or change in quantity > Inventory adjustment account dropdown menu select Inventory Shrinkage.
i have inventory count but in terms of money, not in terms of each menu item, how to record it on QB online?
I'm having the same problem - I can adjust in monetary value, but not in quantity. Strangest thing I've ever seen.
Thank you for joining this thread, jabusser.
I've tried making an adjustment to my inventories and this is what I can see on my end.
You can perform some troubleshooting steps by logging in to your QuickBooks Online account in a private browser. Then, make an inventory adjustment from there.
If you see the Change in QTY and New QTY option, you can adjust the inventory. Once done, go back to your regular browser and clear its cache and cookies.
Outdated browsers can cause issues while QuickBooks. You can follow the steps to clear the cache for your browser.
After clearing the cache, make sure to restart your browser for changes to take effect. Then, log in to your account and check again the option.
If you're having the adjust in monetary value, but not in quantity, I recommend chatting our QuickBooks Online Live Support Team. They're open 8:00 AM - 10:00 PM (AEDT) Mon - Fri and 8:00 AM - 8:00 PM (AEDT). They can help check this for you and create a case to isolate the issue.
When everything looks good, you can make changes to your adjustment. I'm adding this link as a guide: Edit an inventory quantity adjustment. It provides detailed steps to help you with the process.
Keep me posted if you have follow-up questions about adjusting inventory in QuickBooks. I'm always right here to help you.
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