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I incorrectly marked a invoice as received without the full amount being payed. if possible need to re open the closed payment and edit the payed amount

 
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QuickBooks Team

I incorrectly marked a invoice as received without the full amount being payed. if possible need to re open the closed payment and edit the payed amount

It’s great to see you in the Community, pcorner.


Yes, you can reopen and then edit the amount paid on the invoice. The steps can easily be done with just a few clicks.


Here’s how:

 

  1. Go the Sales menu on the left panel and select All Sales to view all transactions.
  2. From the list, look for the invoice you’re working on and then go to the Action column to choose View/Edit.
    un.png
  3. On the Invoice page, click the 1 payment under PAID to display the Date link.
    un1.png
  4. Another page will open showing the invoice and the amount entered in the Payment field box.
    un2.png
  5. Enter the correct amount and then hit Save and close.

By following the resolution, the invoice will show the appropriate payment.


I’m also adding a link that lists all articles that will help manage customer transactions: QuickBooks Self-help.


Let me know in the comment box if you have any clarifications or other concerns. I’m here ready to answer them for you. Enjoy the rest of the day.