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Anonymous
Not applicable
posted
‎June 13, 2019 01:13 PM
last updated ‎June 12, 2019 8:13 PM

An increase in clients unable to open the invoices i email to them?

 
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4 Comments 4
Intuit Zac
Content Creator
‎June 13, 2019 01:32 PM

An increase in clients unable to open the invoices i email to them?

Hi PJones1, when you say unable to open, do they have an error message when opening or...? You can also try sending yourself a dummy invoice and see if you are able to open it in your email inbox. Please let us know how you go. Thank you. 

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Anonymous
Not applicable
‎June 14, 2019 10:52 AM

An increase in clients unable to open the invoices i email to them?

Morning, when they click on open pdf nothing appears?

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Anonymous
Not applicable
‎June 14, 2019 10:55 AM

An increase in clients unable to open the invoices i email to them?

I did send myself a dummy invoice, orginally i was unable to open it then i did, so i resent to clients and they still unable to open them?

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Intuit Zac
Content Creator
‎June 14, 2019 12:23 PM

An increase in clients unable to open the invoices i email to them?

Hi PJones1, Thank you for giving it a try and getting back to us on this. Is it possible for you to Contact Us so we can look into this with you? Thank you. 

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