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efg123
Level 3
posted
‎July 10, 2019 01:32 PM
last updated ‎July 09, 2019 8:32 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

 
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Best answer July 10, 2019
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Intuit Zac
Content Creator
‎July 10, 2019 02:33 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

Hi Efg123, 

 

Thank you for getting back to us on this and the screenshots.

 

I followed your click-path in my test file and I can see how multi-currency is missing from the list of feature comparison listing when downgrading in our product. I have reported this to the relevant team. Thank you so much for bringing this to our attention and please be ensured it'd be addressed as soon as possible. For future product enhancement or feature requests, you can communicate with us by submitting feedback. Here is how:

How do I submit feedback?
 - https://quickbooks.intuit.com/community/Help-Articles/How-do-I-submit-feedback/td-p/185775

 

In the meantime, please use our plans and pricing page as a reference for feature included on each subscription level. Thank you. 
 

Choose a QuickBooks plan

- https://quickbooks.intuit.com/au/pricing/

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6 Comments 6
efg123
Level 3
‎July 10, 2019 01:41 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

... it's an important detail, because I'd hate to lose the my foreign currency historical detail when I change down from Plus to Essentials.
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Intuit Zac
Content Creator
‎July 10, 2019 01:49 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

Hi Efg123, 

 

Thank you for reaching out on this, Essentials does include multi-currency function. Here is our plans and pricing page for your reference:
 

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efg123
Level 3
‎July 10, 2019 02:08 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

Great. So are you OK with the incomplete information on this page which belongs to QBO? Which simply does not refer to multi-currency. That is the main reason I use QBO. https://c17.qbo.intuit.com/app/obillupgrade Might you consider fixing it? Do you have available to you a means of improving QBO's product? Report problems etc? Just curious. I'd hate for a known problem to be encountered by others when it could so easily have been fixed. Continuous Improvement. Accessed via the Cog symbol, Account and Settings, Billings and Subscriptions, and Downgrade/upgrade Plan

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Intuit Zac
Content Creator
‎July 10, 2019 02:33 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

Hi Efg123, 

 

Thank you for getting back to us on this and the screenshots.

 

I followed your click-path in my test file and I can see how multi-currency is missing from the list of feature comparison listing when downgrading in our product. I have reported this to the relevant team. Thank you so much for bringing this to our attention and please be ensured it'd be addressed as soon as possible. For future product enhancement or feature requests, you can communicate with us by submitting feedback. Here is how:

How do I submit feedback?
 - https://quickbooks.intuit.com/community/Help-Articles/How-do-I-submit-feedback/td-p/185775

 

In the meantime, please use our plans and pricing page as a reference for feature included on each subscription level. Thank you. 
 

Choose a QuickBooks plan

- https://quickbooks.intuit.com/au/pricing/

Reply
efg123
Level 3
‎July 10, 2019 02:44 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

Excellent response Zac. 5 out of 5. I prefer to report this way because the problem and response is transparent and open to your other paying customers. FYI, I have not been satisfied with the closed nature of the Feedback system in the past and so will not use it, but your response is very good here. (FYI, I used to work in Quality Assurance for Ford, GM and Toyota..... )
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Intuit Zac
Content Creator
‎July 10, 2019 03:04 PM

Hi. does QBO Essentials in Australia have multi currency? A QBO page says it DOES, when making the change makes NO reference. https://c17.qbo.intuit.com/app/changeplan

Thank you, Efg123.

Appreciate your feedback! 

 

While we would like to encourage users to submit feedback so they can be sorted and prioritised, please also keep them coming here on our community as you prefer.

 

At Intuit, we value our customer's feedback highly, and we will seek to improve our customer's experience, the best we can. 

 

Thanks again for your valuable feedback and support. 

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