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I received payment and matched it to wrong customers invoice. Can I edit this?
Yes, you can correct the transaction that was matched to the wrong customer invoice in QuickBooks Online (QBO), stevegrigg6.
We can delete the incorrect payment to open the invoice again. Then, we can reapply the payment to the correct invoice once it's paid. Here's how you can delete the misapplied payment:
If you want to unapply the payment from the wrong invoice and keep the payment record itself, you can often go into the Receive Payment screen, uncheck the box next to the incorrectly applied invoice, and save it. It will make the payment an unapplied payment or credit on the customer's account, which you can then apply correctly.
If you initially matched a downloaded bank transaction to the wrong invoice, you might need to Undo the match from the Banking section.
Feel free to get in touch with us again here in the Community space if you need anything else. We're always here to help, stevegrigg6.
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