How do I upload my logo to my profile? All attempts have failed to show it in the logo square.

Thank you for visiting the Community, @jandjmurrayenter.

I am here to help you upload the logo to your profile in QuickBooks Online. Before we start, make sure to meet the following logo requirements.

• a .gif, .bmp, .png, .jpg, .jpe, or .jpeg file
• smaller than 10 MB
• 24-bits or less in bit depth (or colour depth)
• square-shaped, since rectangles don’t work
• using the standard RGB colour space

Just be guided that if your logo is CMKY-formatted, convert it into an RGB image using tools before you upload it to QuickBooks Online.

In adding the logo to your profile, here are steps that we should follow:

1. Go to the Gear icon.
2. Under Your Company, select Custom Form Styles.
3. At the upper right, from the New style drop-down, select the appropriate form.
4. If you want to upload a logo on an existing template, find the template then select Edit under the Action column.
5. Go to the Design tab, then select Add your unique logo.
6. Click the box with Add a logo +, then the + on the next window.
7. Locate and select the image you want to use then select Open. 
8. Once uploading is done, select Save, then Done.

For further guidance in adding a logo, here's a help article that you can check out: Add, customise, or remove logos on sales forms.

I'm also including these articles, that might help you in the future:

• Create an invoice.
• Customise your invoices, quotes and sales receipts in QuickBooks Online.

Please let me know in the comment section how it goes or if you have other concerns in QuickBooks. I'm always here to help. Have a good day!

Thank you Joesem M.

I had already managed to add my logo to an invoice etc but my question was about adding it to my profile in Quick books. On the dashboard next to the company name is a square for a logo. I have gone to the company page and tried many times to upload the logo so it displays there but all attempts have failed. I am trying to use a square logo which is only 15KB.

Hi jandjmurrayenter, 

If your logo is appearing on your invoices and meets the above criteria, it should also be visible on your Quickbooks Online profile. 

It may be best to give one of our Customer Success Representatives a call so we can view what's happening. 

You can get in contact with us by phoning 1800 046 038. Our line is open 8:30am - 6:30pm AEST Mon - Fri.

Alternatively, if you would like a call-back from a representative or talk to us via Messaging, follow the steps below:

1. Sign in to your QuickBooks Online company.
2. Select Help (?) at the top right.
3. Select Contact us.
4. Enter a brief description of the issue, then select Next.
5. Select Start a Chat or Get a Callback to connect to a live support team representative.

I hope we are able to get this resolved for you swiftly. 

Rebecca