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slvrpony-hotmail
Level 1
posted
‎November 21, 2020 10:43 PM
last updated ‎November 21, 2020 3:43 AM

My client can't open the invoice on their email, how can I fix that?

 
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1 Comment 1
Rubielyn_J
QuickBooks Team
QuickBooks Team
‎November 22, 2020 01:37 AM

My client can't open the invoice on their email, how can I fix that?

I'm here to make sure your client can open the sent invoice, @slvrpony-hotmail.

 

You can either resent the impacted invoice or send a reminder to your client. Let me show you how: 

  1. Go to the Sales menu.
  2. Select the Invoices tab
  3. Select an invoice that you'll want to send.
  4. Under the Action drop-down, select Send or Send reminder.

By doing so, your client will be able to see the invoice. Make sure that there's an installed or updated Adobe on your client's unit to open the invoice. 

 

I've also added these article that can guide you more about QuickBooks Self-Employed:

I'll be here if you have other QuickBooks Self-Employed concerns. Simply drop a comment to let me know. I'd be happy to lend a helping hand. Stay safe out there.

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