You can perform an application troubleshooting to fix the issues you've been experiencing, squirrel. I know how to do this, and I'll share it with you.
It's easy to view your invoice transactions usually but seems you're encountering some application issues that are preventing you from seeing them. To resolve this, I recommend refreshing the data in your QuickBooks Online application to ensure that the information is up to date. Here's a step-by-step guide on how to do this:
Android
- In the Menu ☰, click More Options ⋮.
- Select Settings and Refresh Data.
- To confirm, tap YES.
iOS
- Hit General in Settings.
- Choose iPhone Storage, and click the QuickBooks Online app.
- Hit Offload App to free your storage without deleting the app's data and documents.
If you are encountering persistent issues, you may uninstall and then reinstall the QuickBooks Online (QBO) app. This will ensure that you have the latest version of the app, which could potentially resolve the problem you are currently facing.
Furthermore, you can access your QBO account using any supported mobile web browser. This can serve as an alternative approach to accessing the QBO app.
Additionally, you have the capability to customize your sales forms in QuickBooks Online using a web browser to align with your business's branding standards. To learn more about this, check out this link: Customise invoices, quotes, and sales receipts in QuickBooks Online.
We're here to assist you further with any of your queries in the future. Feel free to post here again or make this thread active.
