cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Not applicable

What is the difference between deleting and voiding an invoice?

What is the difference between deleting and voiding an invoice

Solved
Best answer 03-12-2019

Accepted Solutions
QuickBooks Team

Great question, David! I'd be glad to clear this up for y...

Great question, David!

I'd be glad to clear this up for you. 

The difference between void and delete is something that QuickBooks users need to consider. Both these actions will make a difference in the way your books are organised and rendered inside QuickBooks. Open invoices should be directly deleted unless they are needed for a later date. By deleting the invoice, users will be permanently removing it from their company file. On the other hand, voiding an invoice cancels a particular payment or invoice. Voiding an invoice will keep the invoice number and list it in reports but changes the amounts to zero.

Hence, if you want to stop a particular payment from being realized by QuickBooks, select void. For removing the receipt from QuickBooks, select delete. If you want to perform both of these actions then first void the transaction and then hit delete. This will stop the payment process as well as remove the receipt from your records.

I'd be glad to hear back from you if you have other questions. Have a great day.

6 Comments
QuickBooks Team

Great question, David! I'd be glad to clear this up for y...

Great question, David!

I'd be glad to clear this up for you. 

The difference between void and delete is something that QuickBooks users need to consider. Both these actions will make a difference in the way your books are organised and rendered inside QuickBooks. Open invoices should be directly deleted unless they are needed for a later date. By deleting the invoice, users will be permanently removing it from their company file. On the other hand, voiding an invoice cancels a particular payment or invoice. Voiding an invoice will keep the invoice number and list it in reports but changes the amounts to zero.

Hence, if you want to stop a particular payment from being realized by QuickBooks, select void. For removing the receipt from QuickBooks, select delete. If you want to perform both of these actions then first void the transaction and then hit delete. This will stop the payment process as well as remove the receipt from your records.

I'd be glad to hear back from you if you have other questions. Have a great day.

Experienced Member

but by simply voiding or deleting an invoice...won't this...

but by simply voiding or deleting an invoice...won't this mess up my previous balance sheet? As the A/R will therefore be changed?
Experienced Member

Re: but by simply voiding or deleting an invoice...won't this...

I would also want to know if there is a way to void an invoice from a previous month/period without making any changes in the balance sheet.

QuickBooks Team

Re: but by simply voiding or deleting an invoice...won't this...

 Hello, linajanehayden, trish26.  


Voiding an invoice will always affect your AR account and Balance Sheet. As a workaround, you can void it then create a journal entry to offset the amount.
The journal entry should have the same date with the voided invoice and should use the same accounts as the invoice did. Once done, create another journal entry with the current date using the same accounts to offset the first journal entry created. 


It’d be best to consult your accountant before doing these steps for proper recording. 


Drop by again if you have other concerns with QuickBooks. 

Active Member

Re: but by simply voiding or deleting an invoice...won't this...

How can you book bad debt expense against an invoice and get rid of the invoice?

QuickBooks Team

Re: but by simply voiding or deleting an invoice...won't this...

Hi TBC21,

 

I've got information to enter bad debt in QuickBooks Online.

 

There are a few methods to record a bad debt depending on the accounting method you use or if you're using the allowance method. We've listed the steps in the article about writing off bad debt, and you can select the method that is best for your scenario. Please check this out: Write off bad debt.

 

If you have other questions, you can always visit us back here and we'll be happy to answer them.